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Try Tymeshift for free Start your free trial now, or contact your Zendesk account manager to learn more. Free try T How to make your ads stand out on the Marketplace By optimizing your ad, you will be able to attract the right customers and increase the number of installations of your application. We explain to you how to get out of the game. By Alyssa Vargas, Marketplace Operations Manager at Zendesk Last updated January 18, 2024 Person walking with a flashlight The Zendesk Marketplace is still buzzing! I have managed its operations for four years. When I arrived, it had nearly 900 applications. Today, it has more than 1,500. And this is not going to stop any time soon, as we are seeing net growth of 200 to 300



applications each year. But then, how can you ensure that your applications stand out among such a vast offering? To answer this question, a little presentation is necessary. The Zendesk Marketplace is an online  Chinese Malaysia Phone Number List platform where our customers can discover new applications to extend the capabilities of their Zendesk instance. For them, it is an incredible source of added value. For application providers, it is a showcase of choice to encourage more installations. Cellphone There are currently 1,542 apps listed on the Zendesk Marketplace. But remember, measuring success is about more than how many customers install your app. The volume of searches, the profile of targeted customers and the CSAT score must also be taken into account. And, even in the digital





age, the power of word of mouth should not be underestimated: verbal recommendations can be very effective in attracting new customers. How to optimize the visibility of your applications Here are some tips you can put into practice to succeed. By following these guidelines, you will also be able to facilitate the approval of your applications. You have to stay up to date Revise your ads whenever necessary, such as when new features are added . As a guide, Zendesk recommends that you refresh your app descriptions approximately every three to six months. It is also crucial that your contact details remain up to date to remain there when users need help, but also to receive their feedback on your product. Moreover, these comments must be read