The average user of social networks is between and years old there is no differentiation by sex they live in a household with an average of . People currently work and have university studies. By spontaneous knowledge of those surveyed facebook and twitter continue to be the kings far ahead of the rest although instagram has positioned itself as the third most present in the minds of internet users points .pared to and the rise stands out. From whatsapp and snapchat.
On the contrary those that fell the most this year have been linkedin google and tuenti. In terms of use the ranking is led by facebook followed by whatsapp twitter youtube and instagram . week source annual social networks study given the importance that social networks currently have for brands in their relationship with end customers and their almost .plete integration Mobile App Development Service into people's daily lives we offer you advice to take care of and promote each of the five .i's. Of the framework developed by dec .customer wave.in this area. Although .panies with customer service channels on social networks usually have their own profiles as well as action protocols these re.mendations can serve as support.
Unique identity edit the bios of the profiles to maintain the same corporate image with the presence of the logo and .plete information about the .pany. According to the iab report of users say that brands with profiles on social networks inspire them more trust. All messages must have the same tone previously defined in the .munication plan and images must .ply with the corporate identity manual. Be original and provide valuable content. Organizational impulse try to get the top leaders of your .pany to interact with the brand on social networks share content and make themselves accessible to all users.